Book your repair
To begin your repair, let us know your details and we’ll aim to get back to you with a quote within 24hrs!
See below for instructions on how to find your model number.
UWE Shop Location (accessible to public)
Opening hours
Monday to Friday: 10:00– 17:00
Address
1D015, UWE Frenchay
Coldharbour Lane
BS16 1QY
UOB Shop Location (students & staff only)
Opening hours
Monday to Friday: 10:00– 15:00
Address
Ground Floor, Arts and Social Sciences Library
Tyndall Avenue
BS8 1TJ
Please note: This space is accessible only by members of the University. If you aren’t a member of the university, we’d be happy to offer you our morning collection and evening drop-off service.
Please let us know if you’d like to arrange this.
Mail-in
Unable to visit one of our shops in person? Simply select mail-in repair and you can send us your device in the post.
Once you’ve submitted this form, we’ll be in touch with further instructions on how to send your device.
Service update:
Due to a outage with one of our technical providers, we are currently unable to accept enquiries online.
If you need a repair quote, please contact us at: repairs@fixmytek.co.uk with the following details:
- Your name
- Phone number
- Postcode
- Device model (and model number if known)
- Your preferred shop (UWE or UOB)
- Description of the problem.
And our team will be in touch as soon as possible! Thank you.
How to Find your model number
Macbooks
Samsung phones
iPhones
You’ll find info such as the model number in the ‘about’ section of your iPhone settings.