About us

A repair company with a difference

Our story is rooted in a genuine desire to redefine the repair experience, born from the frustrations of our founders who, like many device owners, had encountered lackluster repair services. What began as a response to a common need soon transformed into a journey dedicated to setting a new standard in the industry.

Our beginnings

FixMyTek (FMT) was started at the University of Bristol by Casey Sather, an astro-physics student. While studying, he started repairing phones for friends, a small endeavor which blossomed into the award-winning venture, Brisfix, later winning the Innovation stage of the Bristol New Enterprise Competition in 2020. The journey began with a singular idea – to revolutionise tech repair through student-driven innovation.

FMT has come a long way since those early days. What started as a pilot project has now transformed into a dynamic tech repair service operating on university campuses. FMT is driven by student teams, providing affordable and reliable repairs directly to the university community. FMT collaborates with universities to set up permanent shopfronts on campuses, ensuring a seamless and transparent repair experience.

Our values

At the heart of FixMyTek is a commitment to sustainability, transparency, and community empowerment. With a green ethos, FMT operates as a carbon-aware service, recycling electronic parts, and planting a tree for every repair, as well as using sustainable transport options for its repairs on the move. Transparency is embedded in our processes; your device won’t disappear into a black box – we keep you informed at every stage.

Beyond fixing gadgets, FMT empowers students by providing valuable skills through comprehensive training programs, fostering a community-driven approach to tech repair. We prioritise quality, utilising premium UK-sourced parts, and ensuring meticulous checks before installation.

More than a repair shop

FixMyTek isn’t just a tech repair service; it’s a movement. Our journey is marked by innovation, sustainability, and a commitment to transforming the tech landscape. Join us in redefining how technology is repaired, one campus at a time. We’re not just fixing devices; we’re empowering students, embracing sustainability, and fostering a sense of community in every repair. Welcome to the Crack Team – where tech meets innovation, and service goes beyond repairs.